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What happens after I book my holiday? Will I hear from the campsite/park where I am staying or from Pitchup.com?
After submitting a booking, you'll receive an email from us with details of any payments due.
Some sites and parks will have a full payment option in place. In this case, your confirmation email will state the date on which your card will be debited for the remaining balance. You will also receive a reminder email the day before and on the day which this payment is due.
Please consult the email for location and contact details of your accommodation. If you have any further questions, please contact the accommodation provider direct.
